MicrosoftTeams-image (70)

SkyGrid Flight Control Beta Tester FAQ

About the SkyGrid beta program 

SkyGrid Flight Control beta offers you a convenient way to try the pre-release version of the SkyGrid Flight Control app, and test drive our new features. The feedback you provide will help us improve the app. Enrolled devices will automatically receive updates for the latest beta version of SkyGrid Flight Control.  

 

How do I participate in the beta program?  

After signing up for the beta you will receive an email from Apple (no_reply@email.apple.com) and it should contain SkyGrid Flight Control Beta in the subject line. It will take 1-2 days to receive the Apple email. 

  1. Download TestFlight: Make sure that you have downloaded the TestFlight app. You will need this app to access the SkyGrid beta app. Here is the link to download TestFlight.

  2. Check your email: Accept the invitation sent from Apple.  

    • Check your Spam /Junk Folder: You should have received an email from Apple (no_reply@email.apple.com) to enable you to download the app from TestFlight. The email should contain “SkyGrid Flight Control Beta” in the subject line. 

    • Email Filters: Do you have any filters set up that sort your emails? We have had a few people reach out with this issue and checking other filtered folders helped them locate the TestFlight email. 

  3. Tap "View in TestFlight" or "Start testing"  

  4. Tap "Install" or "Update" 

 

What are the beta app requirements? 
  1. Availability: iOS devices only  

  2. Region: Global  

  3. Drones Not Supported: DJI Mini 2, DJI Air 2S, Mavic 3, Mavic 2 Enterprise Advanced. See drones supported here

 

How long does it take to receive the email from Apple? 
  1. You will receive an email from Apple (no_reply@email.apple.com) within 1-2 days of signing up on the Become a SkyGrid Beta Tester page.  

  2. Need further assistance? 

    • Join our Discord server. Click here for invitation. 

    • Send us an email of the problem you are experiencing at support@skygrid.com


I haven't received an email from Apple to download the app from TestFlight. 
  1. Check your Spam /Junk Folder: You should have received an email from Apple (no_reply@email.apple.com) to enable you to download the app from TestFlight. The email should contain “SkyGrid Flight Control Beta” in the subject line. 

  2. Email Filters: Do you have any filters set up that sort your emails? We have had a few people reach out with this issue and checking other filtered folders helped them locate the TestFlight email. 

  3. Need further assistance? Message us in the Discord #sfc-beta channel and we can troubleshoot from there or send us an email at support@skygrid.com

 

How do I provide feedback? 

Your feedback is extremely valuable to us. Please share your thoughts about SkyGrid Flight Control through the following channels: 

  1. Discord:  

    • Join our Discord server. Click here for invitation.  

    • Submit feature requests or other related ideas in the #beta-feedback channel.   

  2. TestFlight:  

What drones are supported?  

We are using DJI's iOS Mobile SDK 4.15.2 Version, please see the release notes that outline the products supported here: https://developer.dji.com/document/2c6f3a26-412e-45d2-a312-eb82e72411e7#ios-mobile-sdk-4.15.2-version-release-notes  

 

Are Android devices supported? 

No, not yet. Our Android platform is planned and well underway in the development process. We will let you know of any updates via email and in the Discord #announcements channel. 

 

How often will I receive beta updates? 

You can expect to receive up to one update automatically per month while enrolled in the program.  

 

How do I get help with SkyGrid Flight Control beta? 
  1. Join our Discord server. Click here for invitation. Message us in the Discord #sfc-beta channel and we can troubleshoot from there or, 

  2. Send us an email about the problem you are experiencing at support@skygrid.com


Why is the app only offered in English? 

At this time, we’re unable to provide the app in other languages. 

 

Can I use this app outside of the US? 

Yes! The SkyGrid Flight Control beta app is available globally.  

Key features for US users:  

  • Airspace map: Evaluate airspace traffic, no fly zones, advisories, etc. 
  • Weather intelligence: Check local precipitation, wind, temperature, etc. 
  • FAA LAANC authorization: Get real-time flight authorization (Available for US users only) 
  • Flight planner: Automatically generate waypoint or sweep missions  
  • Autonomous execution: Autonomously execute missions 

Key features for non-US users: 

  • Airspace map: Evaluate airspace traffic, no fly zones, advisories, etc. 
  • Weather intelligence: Check local precipitation, wind, temperature, etc. 
  • Flight planner: Automatically generate waypoint or sweep missions  
  • Autonomous execution: Autonomously execute missions